Terms of Use

MagicPod Terms of Use

These Terms of Use (the "Terms") set forth the conditions for using the web service (the "Service") provided by MagicPod Inc. (the "Company"). Registered users ("Users") must read the entire Terms and agree to them before using the Service.

Article 1 (Application)

These Terms apply to all relationships between Users and the Company relating to the use of the Service.

Article 2 (User Registration)

Registration is completed when a person wishing to register applies for registration by the method specified by the Company and the Company approves the application.

The Company may decline to approve an application for registration if it determines that any of the following applies to the applicant, and has no obligation to disclose the reasons.

The applicant has provided false information in the application
The application is made by a person who has previously violated the Terms
The Company otherwise determines that the registration is not appropriate

Article 3 (Management of User ID and Password)

Users shall manage their user ID and password for the Service at their own responsibility.

Users may not, under any circumstances, transfer or lend their user ID and password to any third party. If a login is made with a combination of user ID and password that matches the registered information, the Company will deem it to be use by the User who registered that user ID.

Article 4 (Usage Fees and Payment Method)

As consideration for the use of the Service, Users shall pay the usage fees separately determined by the Company and displayed on this website, by the method specified by the Company.

If a User delays payment of the usage fees, the User shall pay late payment charges at a rate of 14.6% per annum.

Article 5 (Prohibited Acts)

When using the Service, Users must not engage in any of the following acts.

Acts that violate laws and regulations or public order and morals
Acts related to criminal acts
Acts that destroy or interfere with the functions of the Company's servers or networks
Acts that may interfere with the operation of the Company's services
Acts of collecting or accumulating personal information or the like about other Users
Acts of impersonating other Users
Acts of directly or indirectly providing benefits to anti-social forces in connection with the Company's services
Examining the source code of the Software, or reverse engineering, decompiling, or disassembling the Software, by a person in a competitive relationship with the Company
Acts that fall under the Company's Customer Harassment Policy
Any other acts that the Company determines to be inappropriate

If a person who has violated item 8 receives a claim or lawsuit from the Company, the person who received the claim or lawsuit shall be responsible for taking the requested measures, such as compensating for the amount claimed and suspending the service.

Article 6 (Exclusion of Anti-Social Forces)

The Company and Users mutually pledge the following.

That they do not fall under any of the following: an organized crime group, a member of an organized crime group, a person for whom five years have not passed since ceasing to be a member of an organized crime group, a quasi-member of an organized crime group, a company related to an organized crime group, a corporate racketeer (sokaiya), a person engaging in criminal activities under the pretext of social movements, a special intellectual crime group, or any other person or group equivalent to any of these (collectively, "Anti-Social Forces")
That they do not have any relationship in which Anti-Social Forces control or are substantially involved in their management, any relationship in which they make unfair use of Anti-Social Forces, any relationship in which they provide funds or other benefits to Anti-Social Forces, any socially condemnable relationship with Anti-Social Forces, or any other equivalent relationship
That they will not engage in threatening words or actions, use of violence, obstruction of business by fraudulent means or force, damage to credibility, or other unjust acts, or any other equivalent acts, toward the other party

Article 7 (Suspension of the Service)

The Company may suspend or interrupt the provision of all or part of the Service without prior notice to Users if it determines that any of the following applies.

When performing maintenance, inspection, or updates of the computer systems related to the Service
When provision of the Service becomes difficult due to force majeure such as an earthquake, lightning strike, fire, power outage, or natural disaster
When computers, communication lines, or the like stop due to an accident
When the Company otherwise determines that provision of the Service is difficult

The Company shall not be liable for any disadvantage or damage suffered by Users or third parties due to the suspension or interruption of the provision of the Service, for any reason whatsoever.

Article 8 (Restriction of Use and Cancellation of Registration)

The Company may, without prior notice, restrict a User's use of all or part of the Service or cancel the User's registration in any of the following cases.

The User has violated any provision of the Terms
Any registered information is found to be false
The Company otherwise determines that the User's use of the Service is not appropriate

The Company shall not be liable for any damage incurred by Users as a result of actions taken by the Company under this Article.

Article 9 (Disclaimer)

The Company shall be exempt from liability for default of its obligations unless the default is caused by the willful misconduct or gross negligence of the Company or its contractors.
Even if the Company is liable for any reason, it shall be liable for damages only within the scope of damages that would ordinarily arise and, for paid services, within the amount of the fee (or, for continuous services, an amount equivalent to one month's fee).
The Company shall not be responsible for any transactions, communications, disputes, or the like that arise between Users and other Users or third parties in connection with the Service.

Article 10 (Changes to the Service)

The Company may change the content of the Service or discontinue the provision of the Service, and shall not be liable for any damage incurred by Users as a result.
If the Company terminates the Service, it will notify Users in advance.

Article 11 (Handling of User Information)

The information that Users provide to the Company ("User Information") and the scope of its use by the Company are as follows.

Category	Examples	Purpose of use
Data created by Users on the Service	Information created and saved by Users on the server (test cases, shared steps, test data, UI images, HTML, test execution results including screenshots and execution logs, etc.) Information created and saved by Users on their devices (configuration files, etc.)	Used to provide and support the Company's products and services. Statistical information, such as usage status, is also used to improve the features and quality of the Company's products and services and to develop new products and services.
Data saved in the Service through the use of the Service	Information remaining on Users' devices The IP address of the User's computer Sign-in information Information about the computer and connection information (browser type and version, time zone, browser plug-in types and versions, operating system, platform, etc.) Records of the full URLs (Uniform Resource Locators) used to access the Company's services, including the date and time Server response times, download errors, access times, and session information while Users use the Company's products, services, websites, and support websites Access log of the Service.	Used to provide and support the Company's products and services. Statistical information, such as usage status, is also used to improve the features and quality of the Company's products and services and to develop new products and services.
Application executable files uploaded by Users to the Service	Executable files of mobile applications	Used to provide and support the Company's products and services.
User instructions to the generative AI features	Instructions or prompts that Users input into the generative AI features of the Service.	Used to provide the generative AI features.
Information about Users themselves	Name, email address, organization, and personal information of the User	Used to provide and support the Company's products and services and for sales activities.
Inquiries sent to the Company	The content of inquiries that Users send to the Company through the inquiry form, email, or other means	Used to respond to inquiries and provide support.

Copyright in Users' User Information belongs to the Users. The Company does not use Users' User Information to train generative AI models of the Company or external generative AI service providers.
Users agree that the Company may use User Information within the scope set forth above.
Matters concerning Users' access to User Information shall be governed by what the Company separately specifies.
The Company will not share User Information it has collected with any company, organization, or individual other than the Company, except in any of the following cases.

When the Company entrusts all or part of the handling of User Information within the scope necessary to achieve the purposes of use
When the User's consent has been obtained
When based on laws and regulations
When responding to legal procedures or enforceable requests from administrative agencies
When necessary to protect the life, body, or property of a person, to the extent required or permitted by law
When necessary to detect, prevent, or otherwise address fraudulent activities or security issues

The Company entrusts the handling of User Information to the following service providers to the extent necessary to provide the Service:

Cloud infrastructure provider (for example, Amazon Web Services): host our services, store User Information, and provide test execution environments.
Payment processor (for example, Stripe): process card payments. We do not retain payment card information.
Service providers (for example Google): support our website analytics, advertising, marketing, and customer support.
Generative AI service providers (for example Anthropic and OpenAI): process information sent from the generative AI features or the support team of the Service.

The Company may publish, or share with third parties, statistical information that does not identify individuals or organizations. For example, the Company may use information showing general usage trends of its products in its sales activities.
If the Company becomes subject to a merger, acquisition, or transfer of assets, User Information will normally be treated as a transferred business asset, but will remain subject to the restrictions under the Terms. However, this does not apply where the User has separately given consent.
Users can delete test assets (test cases, mobile app executable files, test execution results, screenshots, etc.) immediately from the Service's screens. The Company backs up its database daily and retains the most recent 20 days of backups, so deleted data may remain in backups for up to 20 days after deletion. Also, the Company retains access logs for up to 12 months.
The handling of User Information and data that constitute Users' personal information (as defined in Article 2, Paragraph 1 of the Act on the Protection of Personal Information of Japan) shall be governed by the separately established Privacy Policy (https://magicpod.com/en/privacy/).

Article 12 (Changes to the Terms)

The Company may change the Terms. If the Company changes the Terms, it will notify Users of the changes. If, after notice of the changes, a User uses the Service or does not complete the procedure to cancel registration within the period specified by the Company, the User will be deemed to have agreed to the changes to the Terms.

Article 13 (Notices and Communications)

Notices and communications between Users and the Company shall be made by the method specified by the Company.

Article 14 (Prohibition of Assignment of Rights and Obligations)

Users may not, without the Company's prior written consent, assign to any third party, or provide as security, their contractual status under the usage agreement or any rights or obligations under the Terms.

Article 15 (Governing Law and Jurisdiction)

These Terms shall be governed by and construed in accordance with the laws of Japan.

Any dispute relating to the Service shall be subject to the exclusive agreed jurisdiction of the court having jurisdiction over the location of the Company's head office.

Last Updated: October 13, 2026